Privacy Policy

Information We Collect

We collect information you provide directly to us, as well as data collected automatically when you use our Site. This includes:

• Personal information: Name, email address, phone number, billing address, and shipping address when you create an account or place an order
• Payment information: Credit card number, expiration date, and security code (processed securely through our payment processors; we do not store full card numbers on our servers)
• Account information: Username, password, order history, and saved preferences
• Communication data: Records of your correspondence with us, including emails, phone calls, and chat messages
• Browsing data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and clickstream data
• Device information: Device type, screen resolution, unique device identifiers, and mobile network information

How We Use Your Information

We use the information we collect for the following purposes:

• Process orders: To fulfill your purchases, process payments, arrange shipping, and send order confirmations and tracking information
• Communicate with you: To respond to your inquiries, provide customer support, and send transactional notifications about your orders and subscriptions
• Improve our Site: To analyze usage patterns, diagnose technical problems, and improve the design, functionality, and content of our website
• Marketing: To send promotional emails, special offers, and product recommendations (with your consent)
• Fraud prevention: To detect and prevent fraudulent transactions, unauthorized access, and other illegal activities
• Legal compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with the following categories of service providers who assist us in operating our business:

• Payment processors: To securely process your credit card and other payment transactions
• Shipping carriers: To deliver your orders (USPS, UPS) -- we share your name, shipping address, and phone number
• Email marketing platforms: To send transactional and promotional emails on our behalf
• Analytics providers: To help us understand how visitors use our Site
• Customer support tools: To manage and respond to your support inquiries

All third-party service providers are contractually obligated to use your information only for the purposes of providing services to us and are required to maintain the confidentiality and security of your data.

We may also disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of TacticalUSA, our customers, or others.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Keep you signed in to your account
• Understand how you interact with our Site
• Deliver relevant advertisements
• Analyze Site traffic and usage patterns

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain features on our Site.

We may also use web beacons (tracking pixels) in our emails to track open rates and click-through rates to help us improve our communications.

Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it, including:

• SSL encryption: All data transmitted between your browser and our servers is encrypted using Secure Socket Layer (SSL) technology
• PCI compliance: Our payment processing meets Payment Card Industry Data Security Standards (PCI DSS) to ensure your payment information is handled securely
• Access controls: We restrict access to personal information to authorized employees who need it to perform their job functions
• Regular monitoring: We regularly monitor our systems for vulnerabilities and security breaches

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to taking all reasonable steps to protect your data.

Your Rights

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you
• Correction: You may request that we correct any inaccurate or incomplete personal information
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions
• Portability: You may request a machine-readable copy of your personal data
• Restriction: You may request that we restrict the processing of your personal information under certain circumstances

To exercise any of these rights, please contact us at [email protected] or call 1-855-211-1054. We will respond to your request within 30 days.

Email Marketing

With your consent, we may send you promotional emails about new products, special offers, and other information we think you may find interesting. You can opt out of marketing emails at any time by:

• Clicking the "unsubscribe" link at the bottom of any marketing email
• Contacting us at [email protected]

Please note that opting out of marketing emails will not affect transactional communications related to your orders, account, or subscriptions.

Children's Privacy

Our Site is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have inadvertently collected information from a child under 18, please contact us immediately at [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: 1-855-211-1054 (Mon-Fri 8am-8pm EST, Sat 9am-5pm EST)