Privacy Policy

Welcome to the Tactical USA

Privacy Notice
Effective Date: April 3, 2017

This privacy notice discloses the privacy practices for Tactical USA and our website; https://www.tacticalusa.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. It will notify you of the following:

  • What information we collect;
  • With whom it is shared;
  • How it can be corrected;
  • How it is secured;
  • How policy changes will be communicated;
  • How to address concerns over misuse of personal data; and

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than Tactical USA LLC, if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data

We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Contact Us link on our website or via Tactical USA, LLC literature, or via the Tactical USA LLC’s stated telephone, facsimile or mobile telephone numbers. This Company, Tactical USA, LLC is registered in 361 Newbury Street FL 5 Boston, MA 02115 Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you. Memberships

When placing an order for any of our membership programs you agree to the following terms and conditions:

You understand that your purchase is covered by Tactical USA, LLC’s’s 60 day money-back guarantee. You understand that to request a refund you just have to contact Tactical USA, LLC at tacticalusa.com/support or email us at [email protected]

If your purchase includes a subscription, you understand that you can cancel this subscription at any time. You also understand that if you decide not to cancel the subscription, you will be automatically billed at the monthly rate you agreed to during purchase until you cancel the subscription.

You understand that Tactical USA, LLC is not a medical doctor, and that the training is not a substitute for medical advice. You understand that you should consult a physician before beginning any martial art, exercise, or nutrition program, including the Tactical USA members area.

You fully assume all risks from the Tactical USA members area and release Tactical USA LLC from all legal liability. You understand that martial arts training programs by their nature carry a risk of injury and bodily harm. You understand that using that with any diet or exercise program, the risk of injury can never be totally eliminated.

Payment

All major Credit/Debit Cards are all acceptable methods of payment. We do not accept cash or check payments by mail or through any other venue. Our Terms require full payment within thirty days. All goods remain the property of the Tactical USA, LLC, until paid for in full.

Return Address

TacticalUSA
3100 Technology Drive Suite 200 Plano TX 75074

Cancellation Policy

You may cancel any membership program immediately by contacting us via email. Termination of Agreements and Refunds Policy

Both the Client and ourselves have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. You may email or call us at anytime and request a 100 percent refund for any charges that occurred within 60 days of your refund request. Unless otherwise specified, physical products (to include gear, DVDs, or other educational materials) do not need to be mailed back to the warehouse in order for you to receive your guaranteed refund.

Availability

Unless otherwise stated, products featured on this website are only available within the United States or in relation to postings from the United States. All advertising is intended solely for the United States market. You are solely responsible for evaluating the compatibility of a particular product or service in terms of outcomes of downloads and other product service purchases as accessed on a computer or other device. Redistribution or republication of any part of this site or its content is prohibited, including by framing or any other means, without the express written consent of the Tactical USA, LLC. The Tactical USA LLC does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best if our ability. By using this service, you thereby indemnify this Tactical USA, LLC, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Sharing

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

ADDED: Disclaimer

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Tactical USA, LLC: excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Tactical USA, LLC’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation: direct or indirect loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things, or you have advised Tactical USA, LLC of the possibility of such potential loss); damage caused to your computer, computer software, systems and programs and the data thereon; or any other direct or indirect, consequential and incidental damages.

This Tactical USA, LLC does not exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g. billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information, including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Tactical USA, LLC on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission. Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Notification of Changes

The Tactical USA, LLC reserves the right to change these conditions from time to time as it sees fit, and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our homepage and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of this website and/or undertaking of a booking or Agreement indicates your understanding, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected. Other Provisions as Required by Law

Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals. If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at [email protected]